AT&T - Pretty good mostly | Glassdoor

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There are newer employer reviews for AT&T

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"Pretty good mostly"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Atlanta, GA
Current Employee - Retail Sales Consultant in Atlanta, GA
Recommends
Disapproves of CEO

Pros

-Great pay for the workload
-Paid training period with a sales ramp up
-Paid vacation with great benefits
-Constant incentives to win devices, tablets, tickets to sporting events.

Cons

-Advancement is often halted if your doing exemplary sales
-Large amount of nepotism, its pretty much impossible to earn your way up based on your sales metrics, you have to know someone and build relationships to get promoted
-The pay structure is adjusted every single year in april, and every single year it goes down for corporate retail sales reps.

Advice to Management

Build your commission structure around the direction you want your sales reps going.
Stop the constant pay cuts that happen annually.
Promote from within, having an specific program in place solely used to bring in college graduates often with zero knowledge of the industry and technology for that matter to run your stores is a mostly a slap in the face to your employees. You should have enough confidence in the retail sector from the top down to train and develop internal talent.

Other Employee Reviews for AT&T

  1. "At&t is great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Approves of CEO

    Pros

    The pay is great
    Great Benefits

    Cons

    Information slow to come from upper management

    Advice to Management

    Speed up information


  2. "Declining"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Knoxville, TN
    Current Employee - Manager in Knoxville, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Stable paycheck and benefits package.

    Cons

    Unions. Trying to operate as a single company when the current AT&T is actually a combination of several regional companies, each with it's own unique ordering and billing systems, and regional process variations. Classic pounding of square peg in round hole. Overly extreme cost-cutting in wireline (can't even buy pens and paper) to subsidize wireless expenditures (botched T-mobile deal.)

    Advice to Management

    Need more skip-level communication. Need to get tough with unions regarding bloated benefits (90 weeks job bank for retirement-eligible employees?) Need to change sick-leave policy so that it is not susceptible to FMLA abuse (employees getting 6 months off paid sick leave each year, only to return and then get their 7 weeks paid vacation and personal time???)

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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