AT&T - Pretty good mostly | Glassdoor
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There are newer employer reviews for AT&T

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"Pretty good mostly"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Atlanta, GA
Current Employee - Retail Sales Consultant in Atlanta, GA
Recommends
Disapproves of CEO

Pros

-Great pay for the workload
-Paid training period with a sales ramp up
-Paid vacation with great benefits
-Constant incentives to win devices, tablets, tickets to sporting events.

Cons

-Advancement is often halted if your doing exemplary sales
-Large amount of nepotism, its pretty much impossible to earn your way up based on your sales metrics, you have to know someone and build relationships to get promoted
-The pay structure is adjusted every single year in april, and every single year it goes down for corporate retail sales reps.

Advice to Management

Build your commission structure around the direction you want your sales reps going.
Stop the constant pay cuts that happen annually.
Promote from within, having an specific program in place solely used to bring in college graduates often with zero knowledge of the industry and technology for that matter to run your stores is a mostly a slap in the face to your employees. You should have enough confidence in the retail sector from the top down to train and develop internal talent.

Other Employee Reviews for AT&T

  1. "At&t is great to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Approves of CEO

    Pros

    The pay is great
    Great Benefits

    Cons

    Information slow to come from upper management

    Advice to Management

    Speed up information


  2. Helpful (1)

    "Get paid well to be treated like dirt."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Columbus, OH
    Former Employee - Call Center in Columbus, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent pay and benefits for a call center job.

    Cons

    No opportunity for advancement came along in the 10 years that I worked there. Management has unrealistic expectation of meeting high sales quotas for a job that entailed receiving inbound calls from irate business customers about billing or service issues. Management constantly beat you down saying you were not doing your job even when remote observations of calls were scored excellent.

    Advice to Management

    Company profits would be higher if you actually cared about your employees and customers and treated them with respect not intimidation and fear.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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