AT&T - AT&T is a great company to work for with solid opportunities and fair pay. | Glassdoor
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There are newer employer reviews for AT&T

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"AT&T is a great company to work for with solid opportunities and fair pay."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Plano, TX
Current Employee - Anonymous Employee in Plano, TX
Recommends
No opinion of CEO

Pros

compensation is good, managers and coworkers are easy to get along with

Cons

the company is so large that nobody seems to be on the same page

Advice to Management

I believe that the company would be much more successful if every department and organization followed the same policies and procedures. Even in just wireless, customer care does not agree with COR, national retail are cowboys, and phone support is a pain.

Other Employee Reviews for AT&T

  1. "Bad Experience Do Not Recommend to other"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Austin, TX
    Former Employee - Call Center in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great Benefits
    The Union Will Support you 100%
    good pay with raises every 6 months

    Cons

    Customer Service mixed with Sales. Customers will call in for something and then you have to try to sell them Uverse
    Management is against the employees

    Advice to Management

    If you want Sales then you need to make a Center just Strictly Sales Center not Customer Service and Sales. I feel that the turn around rate would change drastically. I also think you really need to have management all on the same page and not against the employees including the Call Center Manager. I feel it is no way to run a business


  2. "It was a lesson in corporate culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Alhambra, CA
    Former Employee - Manager in Alhambra, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay is good, and the benefits are good as well.

    Cons

    Constant downsizing, and management changes. Environment of fear.

    Advice to Management

    Back your people when they do good work. Explore work leveling so that everyone on a team has relatively the same work load, and they can be compared fairly.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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