AT&T - Associate Director Technology Development | Glassdoor
Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1134 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 333 reviews)

Employee Review

Employee Review

Helpful (53)

"Associate Director Technology Development"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Director Technology Development in Bothell, WA
Current Employee - Associate Director Technology Development in Bothell, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Opportunity to work on cutting edge technologies.

Support for women in technical leadership roles.

Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

Flexibility to work from home or office in newly renovated collaboration zones.

Lots of opportunity to move around the company & work on new products.

Cons

Process heavy with lots of administrative overhead.

Advice to Management

Love the technology talks from ATO collaboration zones.

AT&T Response

Jul 24, 2017 – Talent Acquisition Manager

We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    $10 Direct Tv, 50% off all services (Cellphone bill, Internet, Home security), health, medical, vision, and 410k

    Cons

    micro-managing, you need to be a pushy sells person to be the best, you are required to sell Directv since they just bought the company and you will need to offer to whomever comes in with your customer -- if you feel like you are an honest person you may not want to be here .. it maybe against your morals, no flexibility, no life

    Advice to Management

    be more more understanding with time, scheduling, stop micro-managing, understand that we have lives too, treat us like we are important and that you care about us.


  2. "For the right person, it's great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Loyalty Specialist in Detroit, MI
    Former Employee - Customer Loyalty Specialist in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    They train you well and pay you well. Training was really fun and in my dept (retention) they gave us Pay Protect, which is extra $ on top of your hourly because during training you can't earn commission. The job wasn't really hard, just wasn't for me.

    Cons

    The environment is very competitive which may not be for everybody. Most customers are upset and threatening to cancel svcs which affects your pay. Many coworkers fail to do their jobs thus making customers more angry once they talk to you.

    Advice to Management

    I think managers do a pretty good job with what they have.

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