AT&T - Large company stability at AT&T; plenty of career opportunities; possible pigeon-hole. | Glassdoor
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There are newer employer reviews for AT&T

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"Large company stability at AT&T; plenty of career opportunities; possible pigeon-hole."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Product Marketing Manager in Dublin, CA
Current Employee - Senior Product Marketing Manager in Dublin, CA
Recommends

Pros

Stability. In such a large company, you can spend a whole careers in all aspects of business.

Cons

You could get so specialized with your function you get pigeon-holed into it and not be able to stay connected with your customer base. It's sometimes not clear who you work for and what value you add.

Advice to Management

AT&T has the best management for many years now. I think it's easy to suggest to senior management that employees can benefit from better workflow. This is not an AT&T specific issue, but rather, a large business issue. Many workers just come to work with a background in their field. However, to be effective, people need to focus not only on their understanding of the business, but their workflow to deliver results. Lots of time and resources are wasted waiting on peers to do their work. That could be major cost savings...how much, I don't know...yet I see inefficiencies in workflow all the time.

Other Employee Reviews for AT&T

  1. "Almost great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Denver, CO
    Current Employee - Retail Sales Consultant in Denver, CO
    Recommends
    No opinion of CEO

    Pros

    The company has good benefits and fair pay, also they give you lots of paid time off. I haven't even worked there a year and I have over 100 hours of paid time off to use. The company provides lots of training and it is a constantly evolving field so the job usually stays interesting.

    Cons

    The changes in commission structure come often and unexpected, going from a $4,000 commission check to a $500 commission check due to changes in the structure is a little worrying. From month to month standards and goals change without notice.

    Advice to Management

    Clear and defined objectives throughout the ranks.


  2. "Overall, a good place to work with top notch people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in Hoffman Estates, IL
    Current Employee - Senior Business Manager in Hoffman Estates, IL
    Recommends
    Approves of CEO

    Pros

    AT&T has very many talented, driven people. The IT shop has a standard process and toolset so it makes it easier to communcate across organizations and have successful implementations. Pay and benefits are very competitive. Generally, management is good at sharing information, although one can feel inundated weeding through all the communications.

    Cons

    There is a ton of change and work to do, along with aggressive timelines, due to the competitive telecom environment. Employees are asked to be advocates for the company by promoting products, although they are compensated for referrals. There are still plenty of customers who've had bad service experiences so sometimes this gets uncomfortable when talking to friends and family. Non-union (management) employees who normally have desk jobs must spend many hours training to fill in on phone repair and service rep jobs in case the union strikes. This happens every four years when a new union contract must be negotiated. With regard to work life balance, the company does not promote telecommuting and has few professionals who work part-time, although some is allowed.

    Advice to Management

    Continue to do Quality of Work Life surveys to identify and address employee concerns and understand what not to change.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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