AT&T - A great place to work, but sadly jobs are being farmed overseas | Glassdoor
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There are newer employer reviews for AT&T

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"A great place to work, but sadly jobs are being farmed overseas"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Call Center in Atlanta, GA
Former Employee - Call Center in Atlanta, GA
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T full-time (More than 5 years)

Pros

Wonderful atmosphere, great training, excellent management.

Cons

Job farming overseas limits career growth.

Advice to Management

Bring jobs back to the United States.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Seemingly excellent training and company integrity until you actually hit the sales floor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Houston, TX
    Former Employee - Retail Sales Consultant in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Plenty of opportunity for learning sales
    Easy to make a good amount of money

    Cons

    Micro-managing
    Incessant negative emails whether or not you are hitting your sales goals
    Constant flow of angry customers (over half of incoming customers have complaints about the network)
    Ever shifting focus. If you are getting tired of being told off for not hitting one goal, it wil be okay, the goal will change within a month.

    Advice to Management

    Decide what is important and stay consistent. It felt like there was always an emergency and that if we didn't hit some arbitrary goal then we would be written up. Because the sales people make commission off of completely different sales matrices than management we were always being pulled between being successful for ourselves and making more money/ bonuses for management.


  2. Helpful (1)

    "Too much micromanaging and observations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Lexington-Fayette, KY
    Current Employee - Retail Sales Consultant in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    AT&T is a great palce to work for as far as the benefits and pay but that is about it.

    Cons

    Mgt only cares on what's going to happened to them Vs. what's great for the customer.
    Very Mirco Managed

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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