AT&T - Service Representative | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Helpful (2)

"Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center in Dallas, TX
Current Employee - Call Center in Dallas, TX
Recommends
Negative Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Variety, Business Casual, Good pay, Good hours, vacation wonderful, good benefits

Cons

Old school management style, unfair treatment among employees

Advice to Management

Look at the talent you have in your office, utilize and organize accordingly. Respect the good employees and do not be afraid to address the abusers.

Other Employee Reviews for AT&T

  1. "Rethink to work with them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management in Humacao, PR
    Current Employee - Retail Management in Humacao, PR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Benefits. Not the best, but fine.

    Cons

    They make metrics for everything, you have a quota for each thing. PR market has the highest.

    Advice to Management

    More Customer Service. Spanish help for Latins in IT and HR. I'm bilingual, but some technical issues are difficult to work with in English.


  2. "mobility"

    Star Star Star Star Star
    Former Employee - Retail Sales Consultant in Brea, CA
    Former Employee - Retail Sales Consultant in Brea, CA

    I worked at AT&T full-time (More than 5 years)

    Pros

    flexible schedule for school and family

    Cons

    too many unrealistic sales quotas

    Advice to Management

    be realistic


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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