AT&T - good money for being retail, but its still retail, and there's very little opportunity for anything else. | Glassdoor
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Helpful (1)

"good money for being retail, but its still retail, and there's very little opportunity for anything else."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Denver, CO
Current Employee - Retail Sales Consultant in Denver, CO
Recommends
Neutral Outlook
Approves of CEO

I have been working at AT&T full-time (More than 5 years)

Pros

this is a great company to have on a resume, and the job can allow you to develop a lot of skills when seeking new opportunities. the benefits are outstanding, and its a quota-bearing sales job, but near impossible to be fired for performance. the people are usually fun, and its a cool industry to be in.

Cons

retail sales consultant is for people who are young, single and have a low cost of living, and can do well working most evenings, and practically all holidays. I came to this job thinking it would be an opportunity to work hard, and build a career; i was wrong. there are no opportunities to move out of retail from this entry-point. You have to build your skill-set elsewhere, and then reapply back to att for a substantial real job with them. I know people who have done that. There's a culture among managers of intimidation. Everyone's job is on the line for not hitting this or that metric on any particular month. Heads are always about to roll. A good manager will shelter his/her reps from that negativity and run a productive store. if you have the word "retail" in your title, it feels like you are automatically black-listed from any wireline, business solutions, or IT opportunities at this company, regardless of your professional and educational background. you really do have to leave the company, and work somewhere else to get noticed.

Advice to Management

It would be nice to have more opportunities for advancement outside of Company Owned Retail channels. I have never aspired to be a retail store manager of any kind, and wanted to pursue opportunities in wireline or business solutions (my resume is full of that experience). Its unfortunate that a company as big and iconic as att has such narrow career paths.

Other Employee Reviews for AT&T

  1. "Overly Micro-Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Nashville, TN
    Current Employee - Retail Sales Consultant in Nashville, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Decent pay for no degree requirement and for the current condition of the economy. Free phone service. Most markets are Union markets now. Can be a great place if you work in a market with great management.

    Cons

    Certain markets are EXTREMELY "good ol' boy" systems. It is all about who you know. Micromanagement is horrible. The company is run like its employees are robots.


  2. "DMDR Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DMDR Sales in Hoover, AL
    Current Employee - DMDR Sales in Hoover, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    The pay is really good and you learn a lot working at this position and there is constantly new information to learn.

    Cons

    The hours and rules of the work place are very tough. They don't care if your sick or if you have a emergency. You must be at work on time and constantly reliable.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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