AT&T - Decent company, IT not valued, Concentrated reliance on a few vendors | Glassdoor
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There are newer employer reviews for AT&T

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Helpful (3)

"Decent company, IT not valued, Concentrated reliance on a few vendors"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Architect in Saint Louis, MO
Current Employee - Technical Architect in Saint Louis, MO
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Company financial performance is decent and stable.
Salary, bonus and benefits are good.
Potential to work in many areas exists because the company is so large

Cons

IT is not valued in the company.
IT is only considered an expense and not a strategic entity. This means most areas are outsourced. Outsource vendors routinely do things to maximum their revenue and the reliance on them has gone past the tipping point where they can do this and hold AT&T hostage.

Advice to Management

Use AT&T managers to maintain visibility at vendors while ensuring decisions are in the best interest of AT&T.
Reestablish a mix of employees working with vendors to keep them honest and to provide an alternative when vendors attempt to grossly overcharge. Concentrated reliance on a few vendors has become a bigger risk than unions.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Retail Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in North Kingstown, RI
    Former Employee - Retail Sales Consultant in North Kingstown, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    nice people to work with in must stores, i worked in warwick(bald hill rd), lincoln, east greenwich, north kingstown, little in the smithfield and the warwick mall. most managers were good and knew what they were doing. most employees weren't sharks except one one individual from lincoln and north kingstown. if you are from the company you'll know who i mean.

    Cons

    cut commission in half and doubled the goals

    Advice to Management

    make better incentives, don't make impossible goals that makes us hate the job


  2. Helpful (1)

    "MaTrex Program - Not As Advertised!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Applications Developer - MaTrex in Atlanta, GA
    Former Employee - Associate Applications Developer - MaTrex in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    The coworkers were generally very easy to work with - positive and helpful. The benefits were good, especially the discounts on AT&T services. Pay was decent for fresh college grads.

    Cons

    The program promised rotational assignments, but on day one we were told your position was locked in - no rotation or moving teams. Micromanaged to the highest degree. Often forced to attend "employee development" meetings (i.e. discussions on nutrition or management training) over finishing actually assignments. Little to no ability to work overtime even when the needs of the job required it. Work seemed undervalued compared to helping the direct manager be visible to upper management. You have two supervisors - one for your work and one for MaTrex. They often disagreed on priorities (finishing the actual versus improvements on soft skills) and the employee was stuck in the middle. Little possibility for professional advancement.

    Advice to Management

    Let the employees focus more on project completion and working with their work supervisors. Let the employee decide whether they need to meet a deadline or attend a meeting on nutrition.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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