AT&T - Not what it used to be. | Glassdoor
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There are newer employer reviews for AT&T

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"Not what it used to be."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technician in Hoover, AL
Current Employee - Technician in Hoover, AL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than a year)

Pros

Pay is ok.
Get to drive company vehicle.
Work with people if you like that.
Technical if that's your thing.

Cons

Work conditions.
Hot attics.
Nasty houses.
Small crawlspaces.
Never home to do anything with your family.
Work holidays.

Advice to Management

Treat employees more like people not numbers.

Other Employee Reviews for AT&T

  1. "Trade quality of life for good pay/benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Dayton, OH
    Current Employee - Call Center in Dayton, OH
    Doesn't Recommend
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good pay and great benefits.

    Cons

    Call center is unionized by the CWA which limits creativity within the staff. This is created an atmosphere where time on the job means more than actual performance.


  2. "Fast-paced, dynamic company - get to know your VP to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Redmond, WA
    Former Employee - Senior Program Manager in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Dynamic business, Interesting technology, smart people, really good compensation and benefits package, including signing bonus, great support for volunteering efforts and match for charitable contributions, great employee recognition program for all employees, not just sales or other specialized groups

    Cons

    Communication between groups and leaders is not always strong due to silos, some bureaucracy exists despite it being a fast-paced, ever-changing business

    Advice to Management

    Find ways to ensure the company values come alive to employees. Visit remote office locations, Customer Service centers, etc. at least yearly to get to know front-line employees and what's on retail and corporate customers' minds. Stay close to employees and customers, not just device and network technological developments.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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