AT&T - Overall good corporate environment with experienced professionals | Glassdoor
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There are newer employer reviews for AT&T

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"Overall good corporate environment with experienced professionals"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

Pros

Great leadership and mentorship experience, relaxed atmosphere. Good benefits/perks.
Has a program for hiring military vets.
Good exit opportunities, if it ever comes to that.

Cons

As the phone company, they are very tight with security. Many strict access protocols, network verification procedures, etc. Not really a con, but something to consider.
Their HR process is inefficient, like many large companies.
Also could benefit from more diversity (age, background, etc.). But they are trying to improve this.

Advice to Management

AT&T Corporate could probably benefit from hiring more entry level employees for their technical contributions.

Other Employee Reviews for AT&T

  1. "each time there was a behavior that at&t wanted included, they would change the job as to significantly impede workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Sacramento, CA
    Former Employee - Call Center in Sacramento, CA
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T full-time (More than 5 years)

    Pros

    great benefits, to include discounts for services and wireless phone at no charge. great training in the beginning but starting to slip as they move more toward telemarketing their products instead of customer service which was the drive in 2008-2009.

    Cons

    there where some radical changes to call flow and the focus of the call center changed to selling instead of servicing the customer. reps were continually trying to achieve the goals the company set as standard just to find that they changed completing from on day to the next.

    Advice to Management

    take stock in the folks that you have keeping customers from getting finally fed up. there are more fish in the sea at&t and your lawsuit winning average is taking a dive.


  2. Helpful (1)

    "It can be fine with the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSSS in Minneapolis, MN
    Former Employee - CSSS in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits good pay good locations

    Cons

    Micro management micro micro management

    Advice to Management

    Let people do their jobs

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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