AT&T - Last few years disappointing. No salary increases. Moral was low. | Glassdoor
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There are newer employer reviews for AT&T

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"Last few years disappointing. No salary increases. Moral was low."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Network Support in Warrenville, IL
Former Employee - Network Support in Warrenville, IL
Recommends
Neutral Outlook
No opinion of CEO

I worked at AT&T full-time (More than 10 years)

Pros

They gave a generous yearly bonus.

Cons

Admin Network Support positions often transfer to low cost centers.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Fun, fast paced family like work atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Your given a chance to work in an exciting fast passed industry. You can turn someones day around with great unexpected service. Money can be quite good but commissions are decreasing.

    Cons

    Management can at times not have a clue about what is going on. I worked in a phone store where my manager knew nothing about any of the phones on the wall except the iphone. I'm not sure she knew we sold other phones. There are decreasing commission plans, as well as increased production standards. Getting more for less seems to be industry standard though.

    Advice to Management

    Listen.


  2. Helpful (1)

    "From very satisfied to dissatisfied in 2 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management in New York, NY
    Current Employee - Retail Management in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Working for one of the most respected companies in the world. Stable job in a poor economy. Extensive benefits including medical, tuition reimbursement, discounts at various retailers and companies, 401k, pension, etc. Above average salary, especially for those without a formal education.

    Cons

    No respect for the work life balance whatsoever. The moment you sign on you are expected to be available 24/7. Days off, vacation, before scheduled shift or after, you are expected to be available. Salary sounds attractive when based on a 40 hour work week; reality is SCHEDULED 55+ and work usually takes you beyond that. Currently to have any chance at advancement you need to be a graduate of the Retail Leadership Development Program. If you are, you can expect to be promoted to Area Manager within 2 years of being with the company. If you are not you can expect to be with the company for 14 years and get passed up.

    Advice to Management

    New blood is nice, but there is no substitute for experience. A happy employee is a productive employee. Adding to the work load, asking for more and more yet giving back less and less will not get you results.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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