AT&T - Retail Sales Consultant | Glassdoor
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There are newer employer reviews for AT&T

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"Retail Sales Consultant"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Syracuse, NY
Former Employee - Retail Sales Consultant in Syracuse, NY
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T full-time (More than a year)

Pros

Compensated well, great corporate environment, good benefits, work cell phone

Cons

A large majority of the day is spent helping customers with bill issues, the sales quotas can be very high, A large part of the day is spent doing less than productive tasks that are required, very long, retail hours, weekends and holidays

Advice to Management

Store managers should be required to take more training to understand the products/services as well as the reps

Other Employee Reviews for AT&T

  1. "Ok start with the company, but attendance policy will quickly get you out of the door!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Consultant in Birmingham, AL
    Former Employee - Telesales Consultant in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Salary
    Great Benefits
    Incentives (2 discounted lines, major discount on phones, able to upgrade every 6 mos
    Training (Had a great class & the trainer was so much fun & hands on)

    Cons

    Management
    Attendance policy (set you up to fail)

    Advice to Management

    There is a such thing called "Life" outside of work.....Things happen....maybe if there was a better policy or management was actually fair when it came to case-by-case situations, the turnover rate would not be as high


  2. "Great benefits and pay, horrible hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Birmingham, AL
    Current Employee - Retail Sales Consultant in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good base pay and benefits.

    Cons

    Open 7 days a week. Long retail hours, work every weekend and most holidays.

    Advice to Management

    Create a more family friendly work environment for retail employees, the face of the company.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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