AT&T - Fast paced, cut throat | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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"Fast paced, cut throat"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Nacogdoches, TX
Former Employee - Retail Sales Consultant in Nacogdoches, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at AT&T full-time (More than 8 years)

Pros

The company has great products to sell and sometimes good values. Service is great in rural areas.

Cons

Quotas and goals are high and you must be fierce to reach them.

Advice to Management

Allow your employees a say in policies and they will be much happier to follow them, thus making a better experience for the customer.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "This company could care less about their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relay Associate in Augusta, GA
    Former Employee - Relay Associate in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Made more than I would at similar call centers in town.

    Cons

    Made less than other AT&T call centers that took the same type of calls(and no the cost of living wasn't higher)
    Bad management
    Lies
    Rules changed to cover their own butts.
    Expected us to work in a crappy work environment(biting spiders, snakes, giant centipedes, roof leaks and constantly falling)
    Acquiring contracts knowing that their centers weren't equipped to handle them.
    Didn't want to give any more in our new contract in fact wanted to take away things even though we had won them numerous awards over the 3yrs of the previous contact.
    Made us take calls knowing full well they were scams and forced us to lie about them.

    Advice to Management

    Quit being money hungry!
    Show your employees more appreciation.


  2. "Great people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Antonio, TX
    Former Employee - Sales Consultant in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Used to be great salary, great environment and great commissions.

    Cons

    No longer great environment, no longer worthy commissions.

    Advice to Management

    Get some Scruples

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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