AT&T - I worked as a summer intern in NJ from May to August | Glassdoor
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"I worked as a summer intern in NJ from May to August"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Summer in Bedminster, NJ
Former Employee - Summer in Bedminster, NJ
Recommends
Neutral Outlook
Disapproves of CEO

I worked at AT&T full-time (Less than a year)

Pros

Everyone is so helpful and will work overtime. There is a lot of dedication to the company and people have been working at AT&T for over 20 years. The process changes since being combined with Cingular has made HR processes complicated.

Cons

It took me way too long to get access into the AT&T systems.
There is a lot of restructuring.
There should be more corporate finance positions for entry-level students.

Other Employee Reviews for AT&T

  1. "Use as a stepping stone, not a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising & Publishing in Tucker, GA
    Former Employee - Advertising & Publishing in Tucker, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    There are (were) many really great caring people, hardworking employees there who take pride in a job well done.
    Benefits & pay previously were good, many of the managers were great to work with.

    Cons

    Culture of micromanagement & refusal to utilize the technologies they promote in their own business. Not pro flex scheduling or telecommuting. Only life/work balance came from being able to use earned vacation or personal time for appointments, family situations, etc.
    Executives from Randall Stephenson (salary 22-27 million) down exhibit callus disregard for employees & retirees. Example, in 2012 after announcing a very profitable year for AT&T, A&P was sold/merged with private equity firm. All who were eligible were basically forced into early retirement, most too young to collect retirement so basically forced into unemployment with the other 9% already looking for jobs. This year the retiree benefit cost increased by 270%, a much higher rate of increase than for employees. Now the company is outsourcing the majority of the remaining employees jobs in A&P.
    They have little regard for customers, seeing them only as $ signs. Greed.
    This is why I say it may be a good place to get some experience & move on because it is no longer a place to make a career as it was when it was Southern Bell or BellSouth.

    Advice to Management

    Don't outsource the remaining employees, you will lose a wealth of knowledge & dedication. You get what you pay for, if you run the company with cheap outsource employees you can't expect to get quality work, only those looking for a paycheck until they can find something better.


  2. "Too much focus on performance not enough on customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Consultant in Rock Island, IL
    Former Employee - Customer Consultant in Rock Island, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Good pay, good hours, good benefits

    Cons

    Pay is largely performance based, hard to get time off

    Advice to Management

    Lessen the focus on sales, having to sell someone a cell phone because their home phone isn't working is a bit out of line.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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