AT&T - Senior Manager | Glassdoor
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There are newer employer reviews for AT&T

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"Senior Manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in Dallas, TX
Current Employee - Senior Manager in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 5 years)

Pros

Innovation, Employee Development, Flexibility, Service oriented, up to date in technology. Ample opportunity given for employees to learn and sufficient time is built in for assuming greater responsibilities.

Cons

AT&T still continues to have a complex hierarchy with employee titles and positions changing too frequently. This gets even more complicated due to mergers and acquisitions. Even though the "One AT&T" initiative is in place, there are still numerous cultures operating in parallel within the company.

Advice to Management

Horizontal movement for worthy employees should be made more accessible. Some of the initiatives are too broad and with too many levels of people involved for approvals, both resources and time are lost. More incentives for Management training will be helpful.

Other Employee Reviews for AT&T

  1. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management in Moorestown, NJ
    Current Employee - Retail Management in Moorestown, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Open to new initiatives and philosophy

    Cons

    No follow through once a new perspective is adopted

    Advice to Management

    Adapt to new ways of thinking. The old factory worker mentality doesn't apply to the current culture. Appreciate those with new fresh ideas, and actually


  2. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good working atmosphere that allowed employees to work comfortably. A lot of employee recognition for employees who continuously did well on quality assurance monthly.

    Cons

    Training, at least for me, was great at the time but i feel it did not prepare me for much of the work. Mandatory overtime became ridiculous and caused a lot of stress to many workers. Their points system is screwed up! Management acted as if they did not want to take an escalated call and speak with the customers when needed.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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