AT&T - Great money to be made as a sales rep - Management life is rough | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

"Great money to be made as a sales rep - Management life is rough"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Management in Austin, TX
Current Employee - Retail Management in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 3 years)

Pros

50k + job for people with just a HS Diploma/GED that includes full benefits. Sales reps are covered under a union so they get great protection (I work in Texas and they all get it)
Tons of networking - Company phone - discounts on personal AT&T accounts like Uverse and Mobile Service

Cons

Hours are long, it's retail - all standing - if you have a manager who really lives the AT&T vision -which means (s)he supports and coaches their reps to make them successful - but some just use fear to threaten you and do your job - rather than help you and coach you.

Also - quit doing 3-4 different launches at once. iPhone 5 - then OM - then ISIS - holy crap people.

Advice to Management

Take a look at yourselves. Unless you're part of the clique as a manager you're still treated second rate. As we speak I'm pretty sure my boss is trying to be forced out because they just don't want him there - Sad thing is - his entire staff loves him - and he and the other assistants are the ones who drives the sales

Other Employee Reviews for AT&T

  1. "The best company I have ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Education and the opportunity to grow are some of the pros.

    Cons

    The downside is that I do not work for them anymore.

    Advice to Management

    Continue programs that develop internet connectivity.


  2. "The whole landscape is dominated by an adversarial corporate culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Technician in Muscle Shoals, AL
    Current Employee - Digital Technician in Muscle Shoals, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Almost all the jobs are overpaid in comparison to the local non-monopolistic, non-union economies. Benefits have diminished over the years but they're still competitive.

    Cons

    Excellence is punished. There is no such thing as "Total Quality" or "Team Concept". The best you can hope for is to play the game well enough to keep from getting in trouble.

    Advice to Management

    Study management and dump Six Sigma and ESM.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or