AT&T - Great money to be made as a sales rep - Management life is rough | Glassdoor
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There are newer employer reviews for AT&T

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"Great money to be made as a sales rep - Management life is rough"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Management in Austin, TX
Current Employee - Retail Management in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 3 years)

Pros

50k + job for people with just a HS Diploma/GED that includes full benefits. Sales reps are covered under a union so they get great protection (I work in Texas and they all get it)
Tons of networking - Company phone - discounts on personal AT&T accounts like Uverse and Mobile Service

Cons

Hours are long, it's retail - all standing - if you have a manager who really lives the AT&T vision -which means (s)he supports and coaches their reps to make them successful - but some just use fear to threaten you and do your job - rather than help you and coach you.

Also - quit doing 3-4 different launches at once. iPhone 5 - then OM - then ISIS - holy crap people.

Advice to Management

Take a look at yourselves. Unless you're part of the clique as a manager you're still treated second rate. As we speak I'm pretty sure my boss is trying to be forced out because they just don't want him there - Sad thing is - his entire staff loves him - and he and the other assistants are the ones who drives the sales

Other Employee Reviews for AT&T

  1. "The best company I have ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Education and the opportunity to grow are some of the pros.

    Cons

    The downside is that I do not work for them anymore.

    Advice to Management

    Continue programs that develop internet connectivity.


  2. "All downhill after training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Las Vegas, NV
    Current Employee - Call Center in Las Vegas, NV
    Doesn't Recommend

    I have been working at AT&T full-time (More than a year)

    Pros

    - Paid Training
    - Your own cubicle and your own desk
    - Desk move up and down so you can stand up while at computer if you are tired of sitting down
    - Comfortable chairs

    Cons

    - Nonstop calls
    - anymore then 30 seconds of not answering your next call you get in trouble
    - No communication between departments causing customers to explain their problem multiple times to mulitple people, by the time they end up with technical support they are irate
    - trying to make technical support start selling.
    - list goes on.

    Advice to Management

    management will do what they do regardless of what anyone says

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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