AT&T - Large behemoth of a company - felt like I was working for the government! Good if looking for a relatively "stable" firm | Glassdoor
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Helpful (2)

"Large behemoth of a company - felt like I was working for the government! Good if looking for a relatively "stable" firm"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Analyst in Hoffman Estates, IL
Former Employee - IT Analyst in Hoffman Estates, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at AT&T full-time (More than a year)

Pros

Employee friendly
Lots of divisions to explore within the company

Cons

Too much red tape
Leadership since its a large company is C grade
Not enough learning

Advice to Management

Please get more A players

Other Employee Reviews for AT&T

  1. "Retail Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Asheville, NC
    Former Employee - Retail Management in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great training programs for ongoing education on industry knowledge, customer satisfaction and newly introduced programs. Commission based structure is well established and the ability to excel is achievable for a successful sales manager. Clear expectations on what is expected through diligent communicatyion.

    Cons

    Balance of family/ personal life with expectations of retail management, as would be with any company and/or corporation.

    Advice to Management

    Stay in touch with what happens day to day in the corporate retail stores. More input from front line management and sales consultants on what is working and what is not.


  2. Helpful (1)

    "AT&T has no soul. The Devil runs it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in San Jose, CA
    Former Employee - Call Center in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    I worked in a Sales/call center that made the most sales year after year. The top pay was good but it wasn't worth the stress that came along with it.

    Cons

    Everything. I watched people get written up for being 10 seconds late to sitting at their desk (not an exaggeration). Grown Men & Women break down and cry at their desks from the pressure and horrible management. Union had no spine, 100% of the employees in this office were hired as customer service for Pac Bell /SBCGlobal and when AT&T came in the picture they forced everyone into a Sales position. They forced people to quit who had amazing customer service but didn't meet sales goals. They fired people that were close to retiring based on sales mishaps. It's unfortunate that so many good people were treated so bad.

    Advice to Management

    You should all hold hands and... Jump off a bridge

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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