AT&T - Large behemoth of a company - felt like I was working for the government! Good if looking for a relatively "stable" firm | Glassdoor
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Helpful (2)

"Large behemoth of a company - felt like I was working for the government! Good if looking for a relatively "stable" firm"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Analyst in Hoffman Estates, IL
Former Employee - IT Analyst in Hoffman Estates, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at AT&T full-time (More than a year)

Pros

Employee friendly
Lots of divisions to explore within the company

Cons

Too much red tape
Leadership since its a large company is C grade
Not enough learning

Advice to Management

Please get more A players

Other Employee Reviews for AT&T

  1. "Life long employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits and good pay

    Cons

    You can be out the door to make the profits for the quarter

    Advice to Management

    Take a look at your own bonus and see if rather than dropping the customer service another level you could drop you outrageous bonus and benefit the customer and the employees.


  2. Helpful (1)

    "AT&T has no soul. The Devil runs it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in San Jose, CA
    Former Employee - Call Center in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    I worked in a Sales/call center that made the most sales year after year. The top pay was good but it wasn't worth the stress that came along with it.

    Cons

    Everything. I watched people get written up for being 10 seconds late to sitting at their desk (not an exaggeration). Grown Men & Women break down and cry at their desks from the pressure and horrible management. Union had no spine, 100% of the employees in this office were hired as customer service for Pac Bell /SBCGlobal and when AT&T came in the picture they forced everyone into a Sales position. They forced people to quit who had amazing customer service but didn't meet sales goals. They fired people that were close to retiring based on sales mishaps. It's unfortunate that so many good people were treated so bad.

    Advice to Management

    You should all hold hands and... Jump off a bridge

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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