AT&T - Public Sector Executive Manager | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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"Public Sector Executive Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Public Sector Manager
Current Employee - Public Sector Manager
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 8 years)

Pros

Company follows through on whatever they commit to customers in writing, always. Services work extremely well once they are installed. Price points are market competitive, even for one of the best telecoms out there. Wireless network has expanded 10 fold and LTE is extremely fast. Many custom public sector solutions that other simply do not offer for this market place.

Cons

Long installation intervals. Tought to navigate the company when you do not have a direct person to work with. Billing issues come up often, however I am yet to see the company not do the right thing by a customer. in other words when a mistake is made, the company does own it.

Advice to Management

Fix systems so that orders dont take so long to install.

Other Employee Reviews for AT&T

  1. "Global Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GAM
    Former Employee - GAM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Absolutely great people and a company with a very broad set of capabilities. This is truely an upper right hand quadrant company.

    Cons

    AT&T will protect itself first. Do not trust or be fooled that the open door resources and policies are there for you because they care about you, they dont.


  2. "Long Island Market the WORST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management
    Former Employee - Retail Management
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    If you're in an established, high traffic area, and happen to have a motivated staff, you can make a lot of money.

    Cons

    Area manager was a total nightmare. Did not know how to manage managers. Daily conference calls if you missed your metrics the days before. Same explanations by managers every day, same response from area manager every day. Zero support from the company when opening a new location. No marketing, no advertising. Full responsibility for building customer base is on the store. Of course, they don't tell you that in the interview.

    Advice to Management

    Look at your area managers and regional managers. Look at the huge turnover in the Long Island market. Half the people I knew at the time are gone now.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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