AT&T - High stress job but pays well. | Glassdoor
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There are newer employer reviews for AT&T

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"High stress job but pays well."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Springfield, MO
Current Employee - Manager in Springfield, MO
Recommends
Negative Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Good pay and benefits with the company.

Cons

Very high expectations and poor support from upper management.

Advice to Management

be more knowledgable in your fields and listen more to your techs.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Good pay/benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Davenport, IA
    Current Employee - Call Center in Davenport, IA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Good pay, great benefits. Vacation time is great as well. Open area on the floor is great so it isn't so segregated

    Cons

    The stats system by which we're rated on is ridiculously asinine. Its based on customers reviews of the COMPANY, not the rep. Because of this change, the bonuses are basically non-existent. As well as the attendance policy is almost impossible to meet unless you have a medical condition that allows you to take off time since vacation time is almost impossible to use in last minute situations.

    Advice to Management

    Stop making it seem as though the reps aren't working hard to get those stats that you want. Be more compassionate and realizing it is hard and you barely have to deal w/ it.


  2. Helpful (1)

    "At&t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in San Antonio, TX
    Current Employee - Senior Consultant in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Excellent Salary, great working conditions and great co- workers.

    Cons

    Senior Mangement only interested profit margins. Availability for time off is nearly impossible if not polled 3 -6 months prior.

    Advice to Management

    Pre-selected by peers

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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