AT&T - Overall good experience, but | Glassdoor
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There are newer employer reviews for AT&T

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"Overall good experience, but"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

I have been working at AT&T full-time (More than 8 years)

Pros

Great benefits
Ample opportunity for training
Promotes from within
Recognized brand

Cons

Pay isn't necessarily competitive
The company invests in training that seems ineffective (Leading with Distinction series)
Management goes through the motions vs leading effectively and listening to employees
Horrible issues with Customer Service causing employees to fix issues that should be resolved through the proper channels
Too many departments to sort through to get to the right department for resolution or help with orders/too much passing the buck (i.e. "I can't help you with that, but let me get you to the right department"...only to hear the same thing and be transferred multiple times).

Advice to Management

Great job with involving third party surveys to gauge employee's satisfaction/levels of motivation within the company. Please take the feedback to heart and implement changes based on the feedback provided. Also, management should put more focus on the information they receive from their direct reports.

Other Employee Reviews for AT&T

  1. "research collaborator in AT&T NJ"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T as a contractor (Less than a year)

    Pros

    smart people there
    separate offices for researchers there

    Cons

    low salaries
    too hot in summary


  2. "Rewarding, but hardworking experience Retail Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Good benefits
    Great commission
    Union Based system

    Cons

    HARD to move up, but possibly
    "Good ol Boys club"
    Constant change
    Focus on too many products with extreme Quotas

    Advice to Management

    Narrow your product line
    Stick to your words!

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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