AT&T - Big Company Bigger Problems | Glassdoor
  1. Helpful (1)

    "Big Company Bigger Problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Project/Program Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    AT&T has a wonderfully diverse workforce with ample opportunities to grow and learn. They do an incredible job of providing educational opportunities and preparing you for the future. Salaries are fair, benefits are decent, and AT&T has a culture that values a healthy work/life balance. There is a lot of kindness in AT&T's culture and so many brilliant and creative minds. The best part of AT&T is... it's employees.

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    Cons

    The upper management at AT&T is a problem. They rarely stick to any strategy for more then a few quarters and you'll regularly find the rug pulled out from under you. Management doesn't really value your work, just their bottom line. It's apparent most decisions are made solely to make Shareholders happy, to the extent that one manager said in a meeting "It's better to have an inferior product and manage unhappy... customers then fully invest in the services to make them great". That's not the kind of messaging you'd expect to hear or want to hear from your leaders.

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    AT&T2019-05-31
  1. "Awesome job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ihx in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Very easy work and decent pay

    Cons

    Expensive first minth bill leads to many escalations

    AT&T2019-11-18
  2. Helpful (156)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life... outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the... culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

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    AT&T2018-08-15

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