AT&T - Great people bad atmosphere | Glassdoor
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There are newer employer reviews for AT&T

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"Great people bad atmosphere"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Call Center in San Antonio, TX
Former Employee - Call Center in San Antonio, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T full-time (Less than a year)

Pros

I worked for AT&T as a U-Verse Tier 1 Technical Support member through another company by contract. Most of the people there were great people very easy to get along with. The job itself was pretty easy, just sit there and answer the phone, follow the script, solve problem, done. The supervisors were great, always ready to help out. It's a good place to work to build up customer service experience.

Cons

It's a high volume call center so the moment you clocked in you were thrown to the wolves. You complete one call and are immediately thrown into another call. Very repetitive and some very angry customers sometimes but that comes with the job. Although it's easy to fix the technical problems if you're not good at customer interaction then this would be a bad fit for you as it was for me.

Other Employee Reviews for AT&T

  1. "Ok Company but you have to be motived"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    lots of money to be made. can make 60k plus a year if you sale really well every month. with a great manager who can teach you how to sell you can go far. good benefits. vacation time.

    Cons

    your work is your life. very time consuming. for young people who have lots of energy. if you have a family you may want to reconsider the job.


  2. "It was great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Alpharetta, GA
    Former Employee - Call Center in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    I love assisting others and showing great communication skills.

    Cons

    There wasn't anything I disliked about the company.

    Advice to Management

    I really admire the team work and consistency your provided.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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