AT&T - A supertanker - big, strong, and stable, but hard to change course or do something new | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Helpful (1)

"A supertanker - big, strong, and stable, but hard to change course or do something new"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Product Marketing Manager in Redmond, WA
Current Employee - Senior Product Marketing Manager in Redmond, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Stable and secure; layoffs unlikely
Good work/life balance
Able to work on projects that impact literally millions of customers

Cons

too much process and bureaucracy;
takes a long time to get things done;
poor facilities

Advice to Management

We still operate like a landline company in the 80s. Eliminate unnecessary processes and bureaucracy. We are competing with companies providing OTP services that are much more agile. We must change how we operate or risk becoming a dumb pipe.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "I worked in a call center environment and unfortunately due to employee abuse it became a stressful place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Houston, TX
    Former Employee - Call Center in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    The pay is excellent here. If you are a non management employee you have a union that has negotiated good salaries, vacations and benefits.

    Cons

    Every call is monitored and if you are not using the exact verbiage that they want to use it is counted against you in your evaluations. They are very strict on attendance and not flexible if time is not available. Even in emergency situations

    Advice to Management

    Be more caring toward your employees.


  2. Helpful (1)

    "If you like a company who wants you to sell your soul for miniscule pay then AT&T is for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Atlanta, GA
    Former Employee - Retail Sales Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    decent pay and they allow overtime

    Cons

    expects you to sell everything under the sun but keeps taking commission from you.

    Advice to Management

    you can make it in to management if you know the right people and you are in the "in crowd"

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or