AT&T - A good job that can be stressful at times depending on the customer base | Glassdoor
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There are newer employer reviews for AT&T

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"A good job that can be stressful at times depending on the customer base"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Brooklyn, NY
Former Employee - Retail Sales Consultant in Brooklyn, NY
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T full-time (More than 5 years)

Pros

The pay is good, the extra perks (free phone, reward points) are nice, and the benefits are pretty great.

Cons

Customers get VERY angry about their cell phones and take it out on the reps, upper management puts a lot of pressure on employees to hit sales goals, long hours on your feet

Advice to Management

Ease up on sales goals for "strategic" products. Customers are wising up to the fact that most of them are a rip off, and it makes reps jobs more difficult.

Other Employee Reviews for AT&T

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Tution assistance, room for advancement, great salary

    Cons

    Health Benefits, hours not flexiable, too few locations locally


  2. "RSC"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay and multiple raises a year

    Cons

    Micro Managed way too much

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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