AT&T - A good job that can be stressful at times depending on the customer base | Glassdoor
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There are newer employer reviews for AT&T

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"A good job that can be stressful at times depending on the customer base"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Brooklyn, NY
Former Employee - Retail Sales Consultant in Brooklyn, NY
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T full-time (More than 5 years)

Pros

The pay is good, the extra perks (free phone, reward points) are nice, and the benefits are pretty great.

Cons

Customers get VERY angry about their cell phones and take it out on the reps, upper management puts a lot of pressure on employees to hit sales goals, long hours on your feet

Advice to Management

Ease up on sales goals for "strategic" products. Customers are wising up to the fact that most of them are a rip off, and it makes reps jobs more difficult.

Other Employee Reviews for AT&T

  1. "Salesssssssss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Fresno, CA
    Current Employee - Retail Sales Consultant in Fresno, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good benefits, good pay, union job

    Cons

    Management does not promote people


  2. Helpful (1)

    "Two-Faced Managerment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Brookfield, WI
    Former Employee - Retail Sales Consultant in Brookfield, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    The pay was decent but scheduling was horrible.

    Cons

    Management will tell you the customer is important but their actions will tell you it's the shareholders. Employees aren't empowered. Everything has to go through management.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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