AT&T - Great company if you dont have a family | Glassdoor
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There are newer employer reviews for AT&T

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"Great company if you dont have a family"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Greensboro, NC
Current Employee - Sales Representative in Greensboro, NC
Recommends
Positive Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than a year)

Pros

The management team is very approachable. The benefits and 401k are awesome. The union is a great additive and keeps situations fair & balanced.

Cons

The money is the worse. It seems that everytime they change the comp plan, the money goes down down down. Barely cracking $1000 in commission. Some of the sales tactics are unethical and immoral. There are about 20 different target areas the organization would like you to make quota on.

Advice to Management

Upper management should share the wealth with the employees. Stop cutting the employees out of making money. Try and keep the strategic objectives at a minimum being that employees are getting confused on what to focus on.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Wire Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Slidell, LA
    Former Employee - Technician in Slidell, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    I've got to say they do have some good benefits after 6 months of employment, before that though you'd better not get sick.

    Cons

    Micro Managed too much. system of completing tasks make the wire tech set up to fail! If you have an accident, they will find a way to make it your fault. If you get hurt, they will say you were rushing.

    Advice to Management

    When you have someone in training you might want to have a experienced tech ride with them, not the other way around, people tend to learn fast and more by doing and having someone to nudge them along in the beginning.


  2. Helpful (1)

    "Wanting Management? Try Elsewhere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Manager in Davenport, IA
    Former Employee - Customer Service Team Manager in Davenport, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Pay is competitive
    Benefits are great
    Physical environment is beautiful- very positive-appearing place to work.
    Employee discounts are generous

    Cons

    Managers are never allowed to manage their people, but must cave in to flavors of the month by the Center Director. They should rename the position from Team Manager, to Team Bureaucrat, or Assistant Coach- there is no real authority in any supervisory position in Customer Care.
    My best day at AT&T was the day I gave my notice.

    Advice to Management

    Ensure consistency at all levels of management, starting at the top! Try to set realistic, achievable goals for the hard-working reps and managers. Allow freedom to manage the teams without micromanagement.
    Use metrics that validate successful mastery of key behaviors.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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