AT&T - AT&T U-verse is an awesome product and a great team to work with | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

"AT&T U-verse is an awesome product and a great team to work with"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IPTV Network Analyst in Irving, TX
Current Employee - IPTV Network Analyst in Irving, TX
Recommends
Approves of CEO

Pros

Professional advancement and training is top notch. Achievements are recognized, and innovation is encouraged. Management (for the most part) is VERY supportive, and doesn't fall too deeply into the 'metrics' trap that you see in a lot of other companies.

Cons

Hours can be dicey, and staffing/shift coverage is always a challenge (so scheduling your days off is sometimes hard). HR and personnel issues can take some prodding to resolve, when they come up. It's a big company, with big company issues.

And there's always the problem of the Marketing folks overselling the product features. That happens everywhere.

Advice to Management

Keep doing what you're doing. In innovative areas, let your people innovate. Try not to stick them into cubbyholes or predefined 'roles', cos that's what the competition does. Rein in the marketing to what we have available, not the 'in theory' stuff; they'll still be able to get their commissions. :)

Other Employee Reviews for AT&T

  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Temple City, CA
    Former Employee - Retail Sales Consultant in Temple City, CA
    Recommends
    No opinion of CEO

    Pros

    Very Good Pay
    Great Benefeits
    Union
    Great Training
    Great advancement opportunities,

    Cons

    Company does not play fair when it comes to policy
    I was Termionated due to co-worker physically attacking me. Even though video showed I was innocent

    Advice to Management

    Treat your employees more like people not a number


  2. "AT&T RSC Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Carson City, NV
    Current Employee - Retail Sales Consultant in Carson City, NV
    Recommends
    Approves of CEO

    Pros

    Good environment, awesome benefits, free phone service, Union job

    Cons

    The commision scale isnt always the same, stressful working with the public

    Advice to Management

    Pay a little better, we're the tip of the sword. Provide us with the latest and greatest phone. We have to sell them, why cant we use them?


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or