AT&T - Do yourself a favor and Do NOT work here | Glassdoor
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"Do yourself a favor and Do NOT work here"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Rapid City, SD
Former Employee - Retail Sales Consultant in Rapid City, SD
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at AT&T part-time (Less than a year)

Pros

Good Pay and that is about it.

Cons

They suck the life out of you! No time for friends or family. I was hired on as a part-time employee and I worked on average 40 to 65 hour weeks the whole 6 months I worked there. They would schedule me less than that, but they would tell me i had to work extra shifts because they were so short handed...needs of the business..etc.You typically do not get a break and if you do it's within an hour of your shift being over. I got physically ill from not being allowed to hydrate myself and go to the bathroom on 2 ocassions.Managers micro manage all the time. Expect to be followed around all the time with your manager/assistant manager asking you "what are you doing?" "Why are you doing that?" "Do you think you could have handled that customer differently?". I literally mean all of the time. If I didn't reccomend an ipad, home phone, or mifi device to every single customer I helped (including customers that came in just to pay a bill, apply a discount to their account, or inquire about when the next iphone launch would be) I would get a "strike" and after 3 strikes they fire you. Which is complete BS considering the strikes never fall off!

Advice to Management

Give your employees a chance to sell things without you standing over their shoulders all the d*mn time.

Other Employee Reviews for AT&T

  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good pay and independence. Ability to move up in some markets.

    Cons

    Lots of downsizing....80% turnover ratio

    Advice to Management

    Good luck in the future of telecom....lots of jobs are disappearing. No work life balance.


  2. "Customer Information"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Pay is great, benefits are great, co workers

    Cons

    management, micromanagement, work home life balance could be better


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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