AT&T - overall it was ok | Glassdoor
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There are newer employer reviews for AT&T

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Helpful (2)

"overall it was ok"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Nashville, TN
Former Employee - Retail Sales Consultant in Nashville, TN
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at AT&T full-time (More than 3 years)

Pros

Good work environment, money is good.

Cons

Management is poor and likes to micromanage. Not alot of good leadership and you have to brown nose to move up. Alot of corporate BS. Sales consultants have a union but the union reps are worthless and dont really do anything to actually help you.

Advice to Management

Listen to the reps that do the job and quit micromanaging.

Other Employee Reviews for AT&T

  1. Helpful (1)

    "Used to be a fun and lucrative place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Lakeland, FL
    Current Employee - Retail Sales Consultant in Lakeland, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    GREAT health benefits. Descent pay.

    Cons

    Micro managed is an understatement. Disregard for work/family balance. If new, expect to close every shift and work all weekends. Scheduling based on seniority. Not conducive for families with young children. Constant badgering from store managers with customer interactions, trying to increase revenue and higher rate plans on every transaction. Constant questioning and coaching if customer bills aren't increased. Could care less about employees and customers. One goal..increase customers bill. At all costs. Including upper management threatening store managers with employment.

    Advice to Management

    None. Any advice falls on deaf ears. Apparent by the number of similar reviews.


  2. "RSC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Omaha, NE
    Current Employee - Retail Sales Consultant in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good pay
    Union
    Benefits
    Great paid training
    Lots of discounts-cars, retail,electronics

    Cons

    Lots of quotas
    Lots strict rules
    Strict time policies

    Advice to Management

    Tell us more about the store metrics


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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