AT&T - Retail is OK, yellow pages is dead. | Glassdoor
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There are newer employer reviews for AT&T

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"Retail is OK, yellow pages is dead."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Memphis, TN
Former Employee - Sales Representative in Memphis, TN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at AT&T full-time (More than 5 years)

Pros

Benefits were good, decent income

Cons

Management was terrible..... never worked anywhere that a sales manager hadn't heard of 'feel, felt, found'

Advice to Management

Work on giving the public a price advantage over competitors, and fire home phone customer service reps that hang up on people wanting to cancel their home phones.

Other Employee Reviews for AT&T

  1. "Started out fun, pay decline + increased goals= Bye."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Olympia, WA
    Former Employee - Sales Consultant in Olympia, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Good benefits, good perks (reward points, free stuff,free phone) 401k, pension

    Cons

    Shitty hours retail, standing up all day, goals keep going up, Pay keeps going down. Pay is capped..company eliminated the FR position to save money..I wouldn't be surprised if this job is non commissions in a few years. Management forces new reps to push products down customers throats, bad CES but high sales is what they are all about. No one ever gets anything done.

    Advice to Management

    Quick cutting corners.


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Architect in Bothell, WA
    Current Employee - Senior Technical Architect in Bothell, WA
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good company, technology and good peers

    Cons

    Outsourcing is the only cons.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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