AT&T - AT&T | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

"AT&T"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Support Representative in San Francisco, CA
Former Employee - Sales Support Representative in San Francisco, CA
Approves of CEO

I worked at AT&T full-time (More than a year)

Pros

Good starting pay,Great benefits,CWA Union,Very easy job

Cons

Sales quota,Pressure from the management and irate customers.

Advice to Management

Value employees more.

Other Employee Reviews for AT&T

  1. "AT&T over automation, outsourced too much, loss of personality and human touch. Otherwise it's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Los Angeles, CA
    Former Employee - Management in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good salaries, benefits, some good products, core values mean well,

    Cons

    No company personality, decisions made without regard to big picture, the att orange is the new black in the att pen, regimented, no customer focus at all

    Advice to Management

    Rethink all of the automation, and relabel of almost all products and services


  2. Helpful (1)

    "Great job with considerable chaos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Representative in Shreveport, LA
    Former Employee - Sales Support Representative in Shreveport, LA
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 3 years)

    Pros

    Company provides decent compensation, and depending on market does promote a good work/life balance. There are good perks and benefits that come with full time employment, such as a discount on personal cell service, clothing allowance for work clothes, and the insurance is decent. A great deal of the overall experience of the job depends greatly on management in the individual stores. I worked for some great managers as well as some horrific managers.

    Cons

    Again, depending on market, there is the potential for favoritism and nepotism in promotions. Sales quotas are frequently fluctuating and often unobtainable in smaller stores. Hours were good for retail, but again this depends heavily on which market you are in.

    Advice to Management

    Attempt to build quality teams in the stores, while removing favoritism and nepotism in the promotions process.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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