AT&T - We have clear direction externally, but kept in the dark internally. | Glassdoor
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There are newer employer reviews for AT&T

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"We have clear direction externally, but kept in the dark internally."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Bothell, WA
Current Employee - Software Engineer in Bothell, WA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Online training; Lots of room for advancement

Cons

Little to no transparency past middle management. Executives do not care to investigate the inner workings of their infrastructure. Decisions are made in wide, careless swaths and are voluntarily uninformed and more times than not, lead to serious inefficiency.

Advice to Management

Actually evaluate the effectiveness of an organization. Make a truly informed decision. It's appalling that customer facing perception is fantastic and internally, a jumbled mess chasing 0's and not truly doing ROI comparisons of FTE's vs. Outsource.

Other Employee Reviews for AT&T

  1. "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center
    Former Employee - Call Center
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    good pay and benefits

    Cons

    need to be punctual and always on time if not you are out the door


  2. "The worst place I ever worked"

    StarStarStarStarStar
    Former Employee - Call Center
    Former Employee - Call Center

    I worked at AT&T full-time (More than 10 years)

    Pros

    good pay salary and benefits

    Cons

    high stress level, treated like a robot and not a human being

    Advice to Management

    Treat your employees like human beings and not like robots

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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