AT&T - A great entry level sales opportunity, just don't expect a career | Glassdoor
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There are newer employer reviews for AT&T

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"A great entry level sales opportunity, just don't expect a career"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Bloomington, IL
Former Employee - Retail Sales Consultant in Bloomington, IL
Recommends
Neutral Outlook
Disapproves of CEO

I worked at AT&T full-time (More than 5 years)

Pros

The benefits were fantastic: great insurance, fully-funded pension plan, large amount of PTO, constant raises. A lot of these perks were likely forced by the communication workers union but it seemed as though they cared for their employees.

Cons

Quotas galore, everything that could possibly be measured and tracked was.
Upper management made questionable decisions putting profitability above customer satisfaction.
Not much career advancement opportunity unless you live/want to relocate to their headquarters in TX/GA.

Advice to Management

For a truly exemplary and consistent customer service experience, get rid of commission.

Other Employee Reviews for AT&T

  1. "I have been working here for 8 years since the merger, and I love the technology that we get to work with on the network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional IT-Design in Atlanta, GA
    Current Employee - Professional IT-Design in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Competitive salary and great benefits. Progressive company to work for.

    Cons

    Very large company to work for, so you don't get a chance to know your upper level management.


  2. Helpful (1)

    "Company Rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Memphis, TN
    Former Employee - Technician in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    The company is a great company to work for but the first level supervisors that dont have no education what so ever are the road block for educated employees to grow at AT&T

    Cons

    several discrimination cases are in line against AT&T because the first line managers are not doing their job instead they will do anything they can to terminate good employees.

    Advice to Management

    AT&T need to hire people with college degree to first level management so they know at least the basics of principle of supervision

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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