AT&T - Senior Specialist - Customer Service | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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"Senior Specialist - Customer Service"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Decent position and pay for someone coming into company.

Cons

Late hours and may have late hours due to low turn off in the department.

Advice to Management

Advance to management levels and other departments may take some time.

Other Employee Reviews for AT&T

  1. "All about the numbers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Bellaire, TX
    Former Employee - Call Center in Bellaire, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Steady pay, benefits; service discounts.

    Cons

    Management, management, lack or moral boosting or team work. You must know someone closely and be there for 20 years to have any hope of advancement with no look at merit.

    Advice to Management

    Look at the competition.


  2. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Fun times, get a free phone

    Cons

    management, goals are insane, comp is awful

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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