AT&T - Time with AT&T was good. Hectic pace, but so are most IT positions for major corporations. | Glassdoor
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"Time with AT&T was good. Hectic pace, but so are most IT positions for major corporations."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Specialist-Application Production Support in Saint Louis, MO
Former Employee - Senior Specialist-Application Production Support in Saint Louis, MO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at AT&T full-time (More than 10 years)

Pros

Good work experiences. Good benefits, though they have degraded over the last decade.

Cons

When I first began working for AT&T, the CEO was Ed Whitacre. Ed came up through the ranks of the company to become CEO. He appreciated his workforce and people worked hard for him. Morale was good.
However, when Ed retired, Randall Stephenson took over as CEO. Randall is a business major and runs the company as such. People mean little to him. Getting an extra nickel for the stock holders is more important. With this goal in mind, every month hundreds of AT&T jobs are off-shored.
Don't count on AT&T to appreciate you.

Advice to Management

Randall and company: when you expand into other countries, hire workers from that country to perform work there. When there is work to be done in this country, keep American workers. It's one thing to hire abroad when there isn't a good supply of trained workers at home, but entirely another to off-shore at the expense of American families. Stop off-shoring American jobs.

Other Employee Reviews for AT&T

  1. "I was treated great as an Independent Technician by Executives"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The Staff that I interfaced with were very pleasant ,most have been with the company for over 5 years and expressed great interest in their jobs with the prospect of continuing in their current or other positions within the company

    Cons

    Some of the methods used by the company in their hiring process is a bit overwhelmimg

    Advice to Management

    Be more supportive of Beginners and non certifed applicants


  2. "AT&T - Run Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Ramon, CA
    Current Employee - Account Manager in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Size of company in that the work is super complex and challenging (Cloud, fiber service, security, consulting, etc.).

    Cons

    Really the AT&T processes (inherited when SBC "acquired" AT&T) are not good processes. Randall Stevenson caused a loss of more than $3Billion through a terrible decision and, yet it appears that some employees at AT&T are not being paid a living wage. The mobility part of the business is overly simple and therefore a bit of a ghetto in terms of pay and interest.

    Advice to Management

    Randall Stevenson seems to be the cause of the problems ... including lack of representation of women in supervisory positions.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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