AT&T - billing support | Glassdoor
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There are newer employer reviews for AT&T

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"billing support"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Billing Support in Chicago, IL
Former Contractor - Billing Support in Chicago, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at AT&T as a contractor (More than a year)

Pros

Relative simple job, most of it is repetitive work for the same customers. The company's computer applications are antiquated (MS DOS based)

Cons

Work environment is less than desirable company and does not have basic necessities to do work, office supplies are hard to come by.

Advice to Management

Hire your contractors as full-time workers. Many of them have proven themselves more worthy that your own employees.

Other Employee Reviews for AT&T

  1. "AT&T Mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Vacaville, CA
    Former Employee - Retail Management in Vacaville, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    If you are sharp, willing to work hard, and know how to network you can go great places with the company.

    Cons

    I worked for National Retail for 3 years, it was a great experience for the most part. I was promoted to an Assistant Manager position at the corporate locations and the experience was horrific. There is no support from upper manager, they just want you to hit your targets and could careless about any other issues.

    Advice to Management

    Get a back bone.


  2. Helpful (3)

    "NFL Job, not for long."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Technical Support in Austin, TX
    Former Employee - AT&T Technical Support in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Decent technical training for equipment and programming.

    Cons

    Oppressive work atmosphere and managent style. Better have a good 401k plan as pension funding is a wreck. Still, high turnover keeps vested employees in short supply.

    Advice to Management

    Treat your employees as your biggest asset instead of your biggest threat.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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