AT&T - Dream Internship | Glassdoor
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There are newer employer reviews for AT&T

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"Dream Internship"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Student Intern in Atlanta, GA
Former Intern - Student Intern in Atlanta, GA
Recommends
Neutral Outlook
Approves of CEO

I worked at AT&T as an intern (Less than a year)

Pros

-Paid Internship
-Paid days off
-Meaningful work
-Fulfilling tasks
-Professional

Cons

-Some upper managers would take advantage of internship status (would send me out for food)

Advice to Management

Would love if more managers would have offered advice looking for jobs, or helped get another opportunity within the country upon graduation.

Other Employee Reviews for AT&T

  1. "Too Much Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Plantation, FL
    Former Employee - Retail Sales Consultant in Plantation, FL
    Recommends
    Negative Outlook

    I worked at AT&T full-time (More than 3 years)

    Pros

    Pros are really easy with AT&T, constant change to keep employees on their feet, training's that improve some employees when they actually pay attention to them, and a different experience when it comes to every customer

    Cons

    a lot of favoritism. Hard work does not mean anything when it comes to this company, for you to be promoted you really have to be a suck up or borderline to get fired.

    Advice to Management

    Change your way of managing completely. In the store I was in, all managers were not concerned one bit with their employees, in their eyes, everything the employees do is wrong and quickly write a observation or coaching on situations they know nothing about. As a company, AT&T is great, from a sellers perspective, its a horrible stand point and not because of the job, but because of Managers lacking training, speaking to their employees, and listening to employees concerns.


  2. "Little support for support positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative in New York, NY
    Current Employee - Sales Support Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Great pay in a retail environment, great benefits, raise in pay after first 6 months, again every year after that.

    Cons

    The Sales Representatives are the number on priority. Management teams constantly work to ensure RSC's are hitting numbers or "promoting to customer" those who can't keep up (though this only happens after repeated failures with no attempt to correct issues).

    Management teams are constantly changing, so store teams are forced to adapt to management styles that are often vastly different. The company promotes almost exclusively for numbers, so often a store manager is not actually capable of caring for a store, just hitting or exceeding sales goals - and sometimes through sinister means.

    When working full-time, you get two days off per week and days off are awarded in order of seniority in your job position. You may not get what you ask for, especially if your manager just doesn't care to make things work. Lastly, there are "attendance points" which can lead to a write up or firing. You are awarded points from a computer system if you clock in any time after the 5 minute grace period, and the point amount grows with how late you are. This was especially troublesome in the city, where MTA trains were often making it difficult to get to work on time. Some managers were willing to override attendance points if employees gave a valid reason for lateness, but other don't care that there's even a news story about why your train was stopped underground for 2 hours during your commute to work.

    Advice to Management

    Care about some things other than numbers once in awhile. Support positions ensure that the store is running well on the sales floor and behind the scenes, yet there is little to no recognition for what they do.

    Also, listen to all of the reps. Routinely work to make sure everything is going well in the store. It shouldn't take more than 6 months to realize that an entire team hates its management team because they are shady with making sales and they play favorites without care.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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