AT&T - Great experience, but working in a customer facing environment burned me out. | Glassdoor

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There are newer employer reviews for AT&T

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Helpful (3)

"Great experience, but working in a customer facing environment burned me out."

StarStarStarStarStar
  • Work/Life Balance
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Support Representative in Walnut Creek, CA
Former Employee - Sales Support Representative in Walnut Creek, CA
Recommends

I worked at AT&T full-time (More than 3 years)

Pros

They have great career developmental resources and retirement benefits.

Cons

It's easy to feel stuck, especially if you work in the brick and mortar retail store. It can get politic-heavy in knowing the right people to help you further your career.

Advice to Management

Offer sick days. The strict point policy had myself and many other employees crawling to work in heavy sickness in fear of accruing points and being placed in disciplinary action.

Other Employee Reviews for AT&T

  1. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great Company, flexibility, lot's of opportunity,

    Cons

    Their is a lot of waste in the organization. Some employees in the Project Management positions taking advantage of the company and running their own business on AT&T time.

    Advice to Management

    Better track employees, keep transparancy


  2. Helpful (2)

    "account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    good pay when you make the minimums and your goals. Cash payouts for contract pay.

    Cons

    Inflexible working hours, too many layers of management, changes don't always make sense

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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