AT&T - Synchronoss Technologies is a good paying job and you learn how to use computer programs and customer service. | Glassdoor
  1. "Synchronoss Technologies is a good paying job and you learn how to use computer programs and customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ATT Customer Service Representative in Bethlehem, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time for less than a year

    Pros

    The best reasons to work there are because you learn about how to use computers, and how to deal with customers. The pay, hours, and females is pretty good.

    Cons

    The challenges are if you can't deal with annoying customers and don't have any knowledge about computer programs and activations then you probably won't last there.

    Advice to Management

    Stop always using workers temporary and start hiring workers permanently.

    AT&T2015-02-27
  1. "Research intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Research Scientist in Austin, TX

    I have been working at AT&T for less than a year

    Pros

    Great team work and cordial atmosphere

    Cons

    Some time change of path. Happens in research.

    AT&T2019-08-02
  2. Helpful (136)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life... outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Show More

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the... culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

    Show More
    AT&T2018-08-15

Discover more reviews about AT&T.