AT&T - Retail Sales Consultant AT&T | Glassdoor
  1. Helpful (2)

    "Retail Sales Consultant AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Williamsburg, VA
    Positive Outlook

    I have been working at AT&T full-time for more than a year

    Pros

    Pretty decent pay, especially with commission and bonus incentives around the Holidays Close-knit team of coworkers Team outings Customer interactions Really Good hands-on training

    Cons

    Selling Digital Life product Dashboard malfunctions/inaccuracies

    Advice to Management

    Shift more focus to successful sales of other products rather than just one, and customer satisfaction should be weighted more heavily rather than just sales numbers and quotas.

    AT&T2015-05-05

    AT&T Response

    August 24, 2015Talent Operations Manager

    We are an innovative solutions company and Digital Life is one of the many services we now offer. We take our customer satisfactions scores very seriously, but also have to focus on all of our metrics, including sales, to stay competitive and offer the best solutions for our customers. ...

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  1. "great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RSC in Sulphur, LA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T part-time for more than 2 years

    Pros

    This is a great place to work especially being fresh into sales. The company offers competitive hourly pay starting at 14 an hour plus commission.

    Cons

    constantly questioned by management about every transaction and receiving disciplinary actions if you do not follow the particular sales process appointed by management

    Advice to Management

    great in store management, terrible upper level management

    AT&T2019-05-17
  2. Helpful (95)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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    AT&T2018-08-15

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