Employee Review
- Former Employee, more than 10 years★★★★★
Great Careers with Benefits!
Jan 30, 2023 - Associate Director in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Variety would be my number 1 pro to list. Over my career, I had the opportunity to work on some amazing teams. The second pro, which in some ways is level with the first, is the people. I had the pleasure of meeting so many outstanding individuals throughout my career. Variety of work and the people are why I stayed with the company.
Cons
As with any large corporation a con can be the process, procedures and amounts of approval you need on projects. I will say the company recognized this and was actively addressing at the time I retired.
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Other Employee Reviews
- Current Employee★★★★★
Pros
Good work life balance and sales commission
Cons
There’s no cons about this company
- Current Employee, less than 1 year★★★★★
Pros
1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.
Cons
The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.
Continue readingWe pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
AT&T Response
Talent Operations Manager