AT&T - It was a good job to help get me through school and paid well for part time. | Glassdoor
There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

"It was a good job to help get me through school and paid well for part time."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Oklahoma City, OK
Former Employee - Retail Sales Consultant in Oklahoma City, OK
Recommends

Pros

Good commission, fun people to work with, fun to play with the cell phones and iphones and ipads, technology junkies

Cons

have to meet a sales quota monthly, constantly training to learn new devices and services, managers looking over your shoulder for the majority of the time

Advice to Management

listen to your employees more, it seems like the company does not care much about what the employees recommend or speak up about

Other Employee Reviews for AT&T

  1. "It Left Me Wondering What Could Have Been"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Manager in Paramus, NJ
    Former Employee - Operation Manager in Paramus, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    If you start with a personal vision and are able to self-sustain that, it can pay off at AT&T Mobility. This company invests a great deal in advertising, and has cornered the market on wireless apple telecommunications products. It is a big company. Business contacts can be vast if you are smart enough to take ownership and network with other departments, or if you create a relationship with vendors and clients. Good training is available, and tuition reimbursement is valuable. Six Sigma is marketable.

    Cons

    AT&T Wireless would benefit from stronger training programs for managers. On average, a person who is in Level 2 Mgmt can make considerably less take home salary than the national average gets paid for the same duties. Benefit packages could be improved.

    Advice to Management

    Allow the connection with your team players to overshadow the bottom line from time to time to maintain buy-in. A person falling through the cracks can still become your star players before their performance puts them on the other side of the glass door. Offer the best tools you can, generously. Keep training to be a Manager while you are still a Manager. Become an avid reader. Learn from everyone with which you interact. Strive to be the guru of at least one thing, but stay open to every thing and everyone as your teacher. Understand your employer and your direct reports, and help them understand your objectives. Anyone can be your ally. Assume nothing. Grow as a team via mutually effective communication. Keep a healthy work/life balance.


  2. Helpful (11)

    "Everyone for himself"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff - Research in Florham Park, NJ
    Current Employee - Principal Member of Technical Staff - Research in Florham Park, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    One of the few large scale telecommunications company, unique experience (deployment, massive team work, etc.)

    Cons

    1. Very political. What matters is what the management thinks, never the technical staff. Even though this is supposed to be a research organization, it doesn't function like one. Supervisors devote funds to their own projects, everything else is answered with "we don't have enough funds". If your supervisor isn't knowledgeable in your area of expertise, isn't as good as you are and has an inferiority complex (or is insecure), or basically doesn't like your face, you should start looking for a job elsewhere right away.

    2. No opportunity for career advancement. Literally, zero chances. Because of the merger with SBC, it's not possible to advance while in the same role. In the case of Research, for the past years, nobody has been promoted. More and more, I ask myself: what sort of management would care so little about its people, that such an issue cannot be resolved in so many years?

    3. No direction. Very poor management in Research. It's fine if managers devote everything to their own projects and ignore everyone else, but when there's a lack of direction, a lack of any big picture ideas, that's not good. I haven't heard anything about any vision, any general direction or plans we propose to the rest of the company. In this regard, Research managers are severely lacking.

    4.Short term goals without in-depth knowledge. Because of the old AT&T's financial situation, to prove Research's worth, the researchers who stayed on began to do very short-term work. After the SBC merger, things continued the same way. Unfortunately, like any respectable engineering company, people involved has to understand how things work at the ground level. Researchers however do not usually want to spend as much time say attending maintenance window periods. They would much rather write papers. This directly results in researchers not really knowing the impact of their suggestions. At the same time, researchers, usually having ego issues, like to be treated seriously and have their suggestions used. This in turn causes the Research organization not to be taken seriously by the rest of the company. In a way, the mad thirst for more papers rather than doing good work contributed to this.

    5. Un-American. This is a weird thing to say. When I was young, I hear a lot about how Americans are innovative, how meritocracy permeates everywhere, how there is fairness and equal opportunity for everyone. It's the other countries that are highly political, highly dependent on relationships or influence to get anything done. In a way, I used to think of AT&T as representing USA. I no longer think so, things are seriously very wrong, everything is rotting.

    Please, do not join AT&T. It needs to die, it needs to be replaced by an honest, decent, innovative telecommunications company. One that better embodies the old American qualities.

    Advice to Management

    Lead by example. Know what your people are doing. If you are a manager reading this, at this time, you're probably not as good as the average manager. You should find good people, train them to be your replacement, then leave your position. Let better men run the company.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or