AT&T - the money and benefits were very good; the experience... not so much | Glassdoor
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"the money and benefits were very good; the experience... not so much"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Youngstown, OH
Former Employee - Retail Sales Consultant in Youngstown, OH
Disapproves of CEO

Pros

the benefits are outstanding; vacations and PTO were some of the best I have encountered. hourly rate was very much above average. very accommodating to personal/ family needs.

Cons

very stressful; always constant pressure. employees were often pitted against each other in the name of sales. promotions were based on personal relationships, and not on merit. commission structure constantly changing, and becoming increasingly difficult.

Advice to Management

stop overseas customer service. The biggest complaint from customers has nothing to do with service issues, dropped calls, etc.. it is a constant "I can't get someone who speaks English."

Other Employee Reviews for AT&T

  1. "Innovative and open to new perspectives"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Atlanta, GA
    Former Employee - Marketing in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Your voice is heard. The culture is very familiar and open. There is a lot of collaboration and constant communication

    Cons

    There is some disorganization. At times the business seemed to be a bit stagnant


  2. Helpful (1)

    "Ever Changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Waco, TX
    Former Employee - Sales Representative in Waco, TX
    Disapproves of CEO

    Pros

    Base Pay, Commission, Benefits, union

    Cons

    lack of qualified management , micro management styles

    Advice to Management

    listen to frontline employees

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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