ATCIC - Working in the Mental Health Field | Glassdoor
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There are newer employer reviews for ATCIC

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Helpful (2)

"Working in the Mental Health Field"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Behavior Specialist in Austin, TX
Former Employee - Behavior Specialist in Austin, TX
Doesn't Recommend

Pros

Working at ATCMHMR was a positive experience in that one is able to provide social services to clientele who benefit greatly from a structured, experienced support system. Family and friends are often unavailable or suffer from burn out and cannot effectively support the client in achieving and maintaining optimal functioning and health in the community. The knowledge base and contacts available at ATCMHMR are extensive even though funding for mental health treatment has historically been insufficient to meet the needs of the community.

Cons

Turnover of staff is high, pay for social work is low, and the stress of attempting to manage medications, treatment, and problem behaviors can become overwhelming when programs are undermanned and underfunded.

Advice to Management

Treat your employees like gold and offer as much support for them as possible. Be on the lookout for possible employee burn out and fight for increased funding so that service provision runs as smoothly as possible.

Other Employee Reviews for ATCIC

  1. "Positive and Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ATCIC full-time

    Pros

    ATCIC strives to provide a positive work environment for its employees at all levels. Salary is competitive, based on years of experience and licensure.

    Cons

    ATCIC can be a highly political work environment at the middle management level and above.


  2. Helpful (4)

    ""Crisis Services""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LPHA for MCOT in Austin, TX
    Former Employee - LPHA for MCOT in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ATCIC full-time (Less than a year)

    Pros

    The diverse population of all ages, demographics and psychiatric illness will provide good experience, especially for a new clinician. However, outside of the New Employee Orientation training held by HR, you will receive little to no training from Team Lead or Program Manager. Benefits are good in terms of PTO and agency contribution towards Health Savings Account. Schedule preferences were routinely granted, making it easier to save PTO (team works on a rotating schedule with different days off each week). If you can establish yourself with the passive-aggressive, catty management, you're likely to promote quickly. Front line staff was a joy to work with!

    Cons

    United Healthcare Insurance is sub-par, however a high deductible policy is available with no monthly employee contribution. No compensation for licensed clinicians working over 40 hours, although flex time is possible. Team Lead and Program Manager often provided misinformation regarding agency policies and showed questionable clinical judgment at times. The disrespect from management towards employees' boundaries regarding staying past end of shift was remarkable. This agency is not that different from others in terms of shortage in staffing and high workload. However, staff is treated as insignificant and when concerns are raised about the need for work/life balance, the Program Manager referred staff to EAP. What did stand out in comparison to other agencies was the hostility and condescension from management, blatant inconsistencies in expectations (discipline given to one, but not another for the same error), and lack of trust in staff. Management was routinely lacking in their ability to set example of the work ethic they demanded from staff. The punitive measures and utter lack of training by Team Lead and Program Manager is a poor example of leadership and will never be conducive to retaining qualified clinicians. To expect fairly new, unlicensed clinicians to provide training in the field is irresponsible. In my 15 years working for government agencies (10 years of which has been in mental health field), I have experienced a fair share of politics and difficult personalities, but MCOT management lowers the bar. Think twice before working for MCOT or EMCOT.

    Advice to Management

    Hands on training in the field and with documentation in the first month of start date should be the norm. Utilize the Team Lead for this task, as well as for responding to pages in the field. Respond to staff requests for feedback and implement a structured training timeline with a detailed manual for reference. A good leader wants their staff to excel and knows that hiring clinicians who are qualified, competent and autonomous will only enhance the team and make management look even better. Examine your shocking lack of insight into human behavior and what leadership styles and approaches are truly effective.

There are newer employer reviews for ATCIC
There are newer employer reviews for ATCIC

See Most Recent

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