Abercrombie & Fitch - Horrible | Glassdoor
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Helpful (2)

"Horrible"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager
Former Employee - Store Manager
Doesn't Recommend
Disapproves of CEO

I worked at Abercrombie & Fitch full-time (More than 3 years)

Pros

The brand name at best. Its considered high-end retail.

Cons

Everything....
the pay is horrible, absolute worst in any retail (high-end and low-end) management I could find.
overworked...expect to work a minimum of 50 hours but with only paid for 40 hours.
horrible recruiting and hiring routine, its all based on looks, so you're left with less than capable staff which means you have to pick up all the slack...
promotions are popularity contest...

Advice to Management

Good luck if you're still in it...I heard The Gap is hiring and they pay double...

Other Employee Reviews for Abercrombie & Fitch

  1. Helpful (1)

    "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Rochester, MN
    Former Employee - Assistant Manager in Rochester, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Young management and staff so potential to have a great time at work. Casual dress, and semi-relaxed environment (really what you make of it). The job itself, once you get the routine down, is very easy since the company tells you exactly what to do every day through memos and a daily "program".

    Cons

    High turnover, low pay (1/2 pay for over 40 hours), no appreciation from management- a management that sometimes has only been promoted to management because they've been with the company for so long. The expectations are very high for "customer service" standard and "visual presentation" standard but the pay is worse than most retail management positions. You're also expected to complete tasks with models who only work 4-8 hours a week because the company prefers to have "fresh faces" for customers. With these people who hardly every practice doing anything relevant to the tasks you're supposed to get floor sets and updates done very quickly. It can be very frustrating.

    Advice to Management

    Promote based on quality of work and not just based on who gets the best looking recruits. Focus on customer service and differentiating the brand instead of creating an elite environment and basically making a clique out of the store. Pay better and give people more of an incentive to stay- if you only promote from within, you have to keep good candidates who actually want to stay long term.


  2. "Pleasant Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - "model" A K A Sales Associate in Concord, NH
    Former Employee - "model" A K A Sales Associate in Concord, NH
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Low-key, good discount, mostly friendly atmosphere, attained experience in a wide variety of tasks, always on the schedule for as many day of the week I requested.

    Cons

    The managers didn't always handle stress well, there was some discrimination involved, training wasn't adequate - I basically just got a tour but wasn't taught how to properly fold clothes or how to handle certain types of customers. Learn as you go.

    Advice to Management

    Ease-up.

There are newer employer reviews for Abercrombie & Fitch
There are newer employer reviews for Abercrombie & Fitch

See Most Recent

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