Ace Cash Express - Decent company to work for | Glassdoor
There are newer employer reviews for Ace Cash Express
There are newer employer reviews for Ace Cash Express

See Most Recent

Helpful (1)

"Decent company to work for"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Senior Management
Current Employee - Center Manager in Pittsburgh, PA
Current Employee - Center Manager in Pittsburgh, PA

I have been working at Ace Cash Express full-time (More than 5 years)

Pros

3 1/2 - 4 work days a week. Cash incentives for card sales. Bonuses if monthly goals are met. Medical, dental, vision and pet insurance available. Paid vacation, holidays, personal days, sick days.

Cons

Long work days but that's why you get more days off. Trying to call off sick is like pulling teeth.

Advice to Management

Learn to talk to your employees like they're grown ups, not children.

Other Employee Reviews for Ace Cash Express

  1. "Archaic managment style like men treated women in the 1950's...and I am a guy."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Central location. Great fellow colleagues and employees. Incredible health benefits. Forward vision by CEO. Freedom to decorate for holidays. Almost recessionary proof business model.

    Cons

    Horrific PTO policy. Pay for managers $20K less than other companies. They promote people that may not have proper education into director titles who do not know how to manage salaried employees and often are down right verbally harassing. Lousy operations management. To perform simply customer service, you almost have to have an IT degree.

    Advice to Management

    Increase your pay. Complete a Director level survey and fire half of them.


  2. Helpful (1)

    "Smart company willing to listen to employees and on the cutting edge of the industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Irving, TX
    Current Employee - Marketing Manager in Irving, TX
    Recommends
    Approves of CEO

    Pros

    Great benefits, Good work life balance, Employee Recognition, Cutting edge, Employee focused, good management, Good leadership, good salary, clear goals, clear direction,

    Cons

    Friends and Family judge Reputation of the industry, IT team is overwhelmed, difficult to get IT projects done, management communication could improve.

    Advice to Management

    Continue to focus on employees and employee recognition, more communication to the employees to motivate everyone to want to do a great job for ACE.

There are newer employer reviews for Ace Cash Express
There are newer employer reviews for Ace Cash Express

See Most Recent

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