Ace Hardware - Best part was the people I worked with | Glassdoor
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There are newer employer reviews for Ace Hardware

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"Best part was the people I worked with"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in Naperville, IL
Former Employee - Cashier in Naperville, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Ace Hardware part-time (More than 3 years)

Pros

I worked at a suburban Chicago Ace for over four years. I was paid minimum wage, even after those four years. The main reason I stuck around was because of my co-workers. They're my second family and I've never felt that genuine connection between employees anywhere else I have worked. Our "regular" customers were another reason I worked there for so long. They were more like co-workers than customers - many of them knew their way around the store like the back of their hand.

Cons

Over my four years spent with Ace, I only made minimum wage. I was a good employee who attained a 100% on all the mystery shop evalulations I had recieved. The store manager was rude to both employees and customers, and drove sales down during the period in which she was there. It was also extremely difficult to take time off - even one day. Management required you to find someone to cover your shift in order to take that time off - but they never once allowed anyone to work overtime.

Other Employee Reviews for Ace Hardware

  1. "This is a great place to learn about customer service!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Mokena, IL
    Current Employee - Store Manager in Mokena, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time (More than 10 years)

    Pros

    The customers are great! There is always a new project or challenge a customer has to solve. The employees are great!

    Cons

    Due to the economy, business has there has been difficult. Consequently, there has not been a salary increase in almost 6 years.

    Advice to Management

    Take care of your employees. They are your biggest asset not expense.


  2. "Ex Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Akron, OH
    Former Employee - General Manager in Akron, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ace Hardware (More than 8 years)

    Pros

    Image of giant corporation but actually locally owned stores tailored to the community they serve.Can give you the feel of running your own business, depending on how oh hands the owner is.

    Cons

    The locally owned factor means each store will be managed differently. It all depends on the owner.

    Advice to Management

    Use your guidence by Ace to be as consistent as possible. Always look to use best practices and learn from your follow dealers.

There are newer employer reviews for Ace Hardware
There are newer employer reviews for Ace Hardware

See Most Recent

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