Activant Solutions (California) - For the most part my experience is okay here. the morale is low among staff because of miss management. | Glassdoor
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"For the most part my experience is okay here. the morale is low among staff because of miss management."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in Austin, TX
Current Employee - Account Manager in Austin, TX
Disapproves of CEO

Pros

Family comes first. Benefits are decent.

Cons

Management is more worried with EBIDA management than customer service or employee morale.

Advice to Management

Start appreciating the employees you do have and start focusing on what the customer tells you about customer service and what the employees tell you.

Other Employee Reviews for Activant Solutions (California)

  1. Helpful (2)

    "Program management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Services in Livermore, CA
    Former Employee - Director Services in Livermore, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Activant provides opportunities to their sales team to be extremely successful. The company recently has attempted to go back to its roots of customer support and service and this has been a positive move that has been recognized by its customers.

    Cons

    Activant is a sales driven company that easily loses its bearings related to existing customers. The next sale is more important than keeping its existing customers satisfied.

    Advice to Management

    There are many seasoned employees that are stifled by a lack of opportunity to get their voice heard. Senior management lacks sustained focus on initiatives, hopping from one project to another before they allow results to show.


  2. Helpful (2)

    "Keep looking if you enjoy growing your career or technology skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of the Development Team in Yardley, PA
    Former Employee - Senior Member of the Development Team in Yardley, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are some really great and talented people that work here. They offer an extremely competitive benefits package. They do pretty well salary wise, as long as you don't want raises.

    Cons

    I'll just start by saying that the biggest of con of working here is that you career will stagnate to the speed of a snail. This may not be a cons for some, but it was for me. I enjoy learning new technologies and creating new products. However, you will only have the opportunity to do this work if you are in upper management or are one of the chosen people.

    They implement new development methodologies (SCRUM) without making any effort to remove the old processes. Everything stays the same while you are given more meetings and processes to follow. Eventually, they will implement so many processes and meetings that no work will get done. They are actually not that far from it now.

    Since most of the upper management in the development team has been with the company for a very long time, there aren't really any new thoughts being brought into the development team. You are encouraged to bring new ideas to the table, however don't expect to be able to implement them or have them implemented. For some of the management, this has been their only job since they graduated college. Apathy runs rampant on the development team. Most of the staff just doesn't care.

    Advice to Management

    You have a large talented staff. If you want to keep the strongest technologists, let them breathe and stop slowing their progress with meetings and processes. You will be shocked with the team that you have built if you just let them do what they do best, develop software.

There are newer employer reviews for Activant Solutions (California)
There are newer employer reviews for Activant Solutions (California)

See Most Recent

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