Activant Solutions (California) - Great workers, horrible management. | Glassdoor
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Helpful (1)

"Great workers, horrible management."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - NOC Administrative in Austin, TX
Former Employee - NOC Administrative in Austin, TX
Doesn't Recommend
Disapproves of CEO

Pros

Ability to work from home.
Small Teams - great teamwork together.
Not to difficult of a job.
Decent starting pay.
Good place to coast, if you're just looking for that.

Cons

No real training.
Promises often, follow thru seldom.
No internal movement possible.
Lack of skill improvements.
Hardware not up to date, or keep up to date.
Tools out of date, and band-aid to death, new tools have issues not fixed or address old issues.
Lack of clear policy and procedures. Yet what management uses against you constantly.
Lack of management knowing how things truly work.
In 3 years 1 raise and was below inflation
Work load increases constantly with 0 compensation.
Talk of "We" and "Team" until something goes wrong then it's someone's head on the chopping block and nothing but finger pointing from management.
No true thinking out of the box. Tho asked to do so, implementation will just get your hand slapped, and if it fails then large amounts of blame are placed.
Don't rock the boat, or you'll be out the door.
Have to have that yes man mentality getting talked down too, or blamed for things not your fault, should be meet with canned responses and not the actual events that took place.

Advice to Management

Take a look at your management teams. If a manager can't keep his head count filled in this economy, what does that say about that manager. It's more of a buddy system for promotions or moves in the company. I've seen this company lose a lot of great talent (especially in the last year) due to poor management decisions / thought process. Management really fail to see the big picture and don't care how their decisions affect the other workers. Layoffs are taken very lightly and without rhyme or reasons. Who you think should be let go stays, and who should stay gets let go. Needs to be some sort of better training for the managers of this company, as they tend to be very unprofessional when dealing with real situations.

Other Employee Reviews for Activant Solutions (California)

  1. "For the most part my experience is okay here. the morale is low among staff because of miss management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX
    Disapproves of CEO

    Pros

    Family comes first. Benefits are decent.

    Cons

    Management is more worried with EBIDA management than customer service or employee morale.

    Advice to Management

    Start appreciating the employees you do have and start focusing on what the customer tells you about customer service and what the employees tell you.


  2. Helpful (2)

    "Program management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Services in Livermore, CA
    Former Employee - Director Services in Livermore, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Activant provides opportunities to their sales team to be extremely successful. The company recently has attempted to go back to its roots of customer support and service and this has been a positive move that has been recognized by its customers.

    Cons

    Activant is a sales driven company that easily loses its bearings related to existing customers. The next sale is more important than keeping its existing customers satisfied.

    Advice to Management

    There are many seasoned employees that are stifled by a lack of opportunity to get their voice heard. Senior management lacks sustained focus on initiatives, hopping from one project to another before they allow results to show.

There are newer employer reviews for Activant Solutions (California)
There are newer employer reviews for Activant Solutions (California)

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