Adobe - experienced never forgettable moments | Glassdoor
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"experienced never forgettable moments"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Engineer
Former Employee - Technical Support Engineer
Recommends
Positive Outlook
Approves of CEO

I worked at Adobe full-time (Less than a year)

Pros

Can learn professional products like After Effects

Cons

flexibility of work shifts i.e. it includes night shifts as well

Advice to Management

No advice to management, everyoone was nice.

Other Employee Reviews for Adobe

  1. "Tough support environment for individual support engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Adobe full-time

    Pros

    Good benefits, good learning and development opportunities. Individuals can gain really good experience if you are strong enough to survive.

    Cons

    Burn-out of individual support engineers, unending stress, lack of ability to focus, sink-or-swim environment. Upside-down worker to management ratio. Not great communications or direction from senior management. Upper levels of management out of touch with reality of support delivery demands on individuals, especially in the Strategic Account Services program.

    Advice to Management

    Develop a workload capacity model, develop and stick to a comprehensive support strategy. Use metrics to focus on real customer service improvements, not just to grade individual performance.


  2. Helpful (3)

    "Good learning experience, but one should quickly move on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New Delhi (India)
    Former Employee - Senior Software Engineer in New Delhi (India)
    Neutral Outlook
    No opinion of CEO

    I worked at Adobe full-time (More than 3 years)

    Pros

    If this is your one of your early companies, you get to learn to do things independently. You can have fun at work (but that depends on the team too).

    Cons

    Decreasing quality of people. As number of people is increasing, more and more levels are being created in the hierarchy. Transparency is lost. Increasing micromanagement and decrease in actual managerial skills. The workplace is ridden with dirty politics now. The newly created leads are confused. They are still the individual contributors but they behave as managers (micro-managers). As a result, there is lack of trust on both the ends. And then there is unjustifiable favoritism. And now Adobe has even lost its position as a high paymaster. It is no more a dream company!

    Advice to Management

    You don't need unnecessary levels in hierarchy. Managers and leads who just order their juniors and don't do anything themselves,yet take all the credit of their subordinates' hard work, such people are driving the good people away from the company. They are not assets but liability to the company. You should get rid of such people. You need to restore Adobe's old structure.

There are newer employer reviews for Adobe
There are newer employer reviews for Adobe

See Most Recent

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