Advance America - This is a good company to work for. | Glassdoor
There are newer employer reviews for Advance America
There are newer employer reviews for Advance America

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"This is a good company to work for."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Center Manager in Navarre, FL
Current Employee - Center Manager in Navarre, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at Advance America full-time (More than 3 years)

Pros

It is not a difficult job and the hours are decent. They are closed on Sundays, so that will always be one of your days off.

Cons

It can be a little monotonous at times. There is a lot of pressure to collect debts from people, which isn't always pleasant, but it is part of the job.

Advice to Management

It would be nice if there were more of a chance to progress and if all center managers had the chance to view district and regional managerial opportunities.

Other Employee Reviews for Advance America

  1. Helpful (4)

    "Revolving Door Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Divisional Director in Orlando, FL
    Former Employee - Divisional Director in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance America full-time (More than 5 years)

    Pros

    Once a customer gets a payday loan, they are usually 'hooked' for life. Research about the payday lending industry to learn more. Stores are not open past 7 pm or on Sundays usually.

    Cons

    Regional Managers fire at least one Divisional Manager every year to show they are 'doing their job'. Divisional Managers will fire up to four store Managers every year - not from issues with them usually - but from pressure of RD to do so. If a DM stands up for their employees, they should expect to be the one heading out the door. The company does not like management employees to gain much tenure. Many experienced store managers, DMs and RMs have been weeded out - fire higher paid managers and bring in new ones who will work cheaper.

    Advice to Management

    Losing experienced employees in order to cut expenses is NOT the way to run a business. Most store staff members have a close relation with their customers, and losing those employees greatly impact the business.

    Advance America Response

    Aug 25, 2014 – Human Resources

    Thank you for your feedback. To address your "pros." we would encourage you to visit youmightbesurprised.com, which tackles the myth that our customers are hooked for life. To address your... More


  2. Helpful (1)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance America full-time

    Pros

    The customers are great and most employees genuinely want to do their job. Starting to develop an employee recognition program that is consistent across the company.

    Cons

    Senior leaders are all on a different page and it is not clear who is really running things. Headquarters employees and senior leaders do not follow the company dress code. Even though this is the largest payday loan company in the industry its technology is far behind the competitors and they do not keep up with competitors when it comes to adding new products.

    Advice to Management

    Operations needs to take charge and not let public affairs and marketing run the company.

    Advance America Response

    May 21, 2014 – Human Resources

    Thank you for your feedback. The employee recognition program referenced has recognized over 1,000 team members for a variety of achievements. Recognitions range from top district performers... More

There are newer employer reviews for Advance America
There are newer employer reviews for Advance America

See Most Recent

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